what's wrong with this picture?

Two identical envelopes containing two identically addressed letters (printed in full colour), delivered to our door:



So what's wrong with this picture?

The subject line:

"As an energy company we know that we have a huge responsibility to tackle climate change and we are acting now to change our business to meet this challenge. We want to help our customers to make a difference too, but we understand that it isn't easy being green"

Despite being supplied both gas and electricity from the same company (EDF energy), they cannot combine our details into one database and send us a single bill, or indeed a single copy of their wasteful, 'greenwash' junk mail.
Or how about you send us an email instead?

Nice work Andrew Edgoose of EDF Customer Services.
You're a goose.